I ordered an oversized hoodie and a plain t-shirt, and the order configuration experience was simpler than I expected. I had a few questions about sizes, because I'm not the type to return often. I wrote on chat and received a reply the same day, with exact measurements for each piece. That helped me choose correctly from the start.
One thing I noticed: the product descriptions are clear, but I would have liked more details about the exact cotton composition and how the material behaves after a few washes. I found partial information, but I had to ask separately. It's not the end of the world, but it would be useful to have it directly on the page.
Delivery arrived on time, and the packaging was simple, without excessive plastic. The hoodie was exactly as I imagined it – loose, comfortable, without logos that ruin the lines. My only small regret is that the shade of green in the photos was slightly different from reality, but nothing dramatic. I would order again, especially for the basic t-shirts.